Support

HOW CAN WE HELP?

Clear answers for the web preview and the upcoming mobile app.

01

Game not loading

Refresh once, confirm JavaScript is enabled and try a current browser. Reduced Effects can help on lower-powered devices.

02

Score or streak issue

Unranked web-preview results stay on the device. Official scores and streak recovery will require the production game server.

03

Account and deletion

The first run needs no account. When accounts launch, deletion will be available in the app and through the public Delete Account page.

04

Ads and purchases

Neither is active in this preview. Any future purchase will use the store billing system and will never unlock an extra official Daily attempt.

05

Accessibility

The site supports keyboard control, visible focus, reduced motion and non-color status text. Report any barrier with device and browser details.

06

Report a bug

Include platform, browser or app version, device model, route, language and the action immediately before the issue. Never send a password or access code.